Terms of service

Terms and Conditions

Welcome to Turquoised.com (“Website”). These Terms and Conditions (“Terms” or “Agreement”) govern your use of the website, services, and products offered by Turquoise'd (“Company,” “we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

This document is an electronic record under the Information Technology Act, 2000 and the applicable rules. It does not require physical or digital signatures.

1. Right to Change Terms

Turquoise'd reserves the right to update or modify these Terms at any time without prior notice. We encourage you to review these Terms regularly to stay informed of any changes.

2. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Website, you consent to our data practices as described in the Privacy Policy.

3. Intellectual Property Rights

All content on this Website, including but not limited to text, images, designs, graphics, logos, and software, is the exclusive property of Turquoise'd or its licensors. Unauthorised use, reproduction, or distribution of any content without prior written permission is strictly prohibited.

4. User Responsibilities

By using this Website, you agree:

To provide accurate and complete information during registration or checkout.

Not to engage in any unlawful or harmful activities, including hacking, spreading malware, or violating any applicable laws.

Not to copy, modify, or distribute any content from the Website without permission.

If you are under 18, you may use the Website only with the involvement of a parent or guardian.

5. Orders and Payments

All orders placed on the Website are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion.

Prices listed are in INR (Indian Rupees) and are inclusive of applicable taxes and  may apply based on the destination.

We accept various payment methods, including credit/debit cards and UPI, through secure third-party payment gateways. We are not responsible for any transaction failures or bank-related issues.

6. Shipping and Delivery

We aim to deliver orders within the estimated timeframe, but delays may occur due to unforeseen circumstances.

Customers must ensure correct delivery details while placing an order. Any additional charges due to incorrect details will be borne by the customer.

7. Cancellations and Returns

Cancellations: Orders once placed cannot be canceled.

Returns: We do not accept returns unless the product is defective or damaged upon arrival. Customers must report damages within 48 hours of delivery with photographic evidence.

Refunds: Approved refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method.

For more details, refer to our Returns & Exchange Policy.

8. Product Information and Accuracy

We strive to provide accurate descriptions and images of our wallpapers. However, slight variations in colour or pattern may occur due to differences in screen resolutions and lighting. We do not guarantee that the product colours will exactly match the images displayed.

9. Limitation of Liability

Turquoise'd is not liable for:

Any indirect, incidental, or consequential damages arising from the use of our products or services.

Delays, errors, or unavailability of the Website due to technical issues. 

10. Indemnification

You agree to indemnify and hold harmless Turquoise'd, its employees, directors, and affiliates from any claims, liabilities, damages, or legal expenses arising from your use of the Website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the court.

12. Contact Information

For any queries or concerns, please reach out to our customer support at:

Email: ankita@ankitaarya.in 

This document serves as the official agreement between you and Turquoise'd. By using our Website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.